Returns & Right of Withdrawal

Last updated: 2026-10-10

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Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day on which you, or a third party other than the carrier indicated by you, acquire physical possession of the goods (for multiple items delivered separately: the last item).

To exercise the right of withdrawal, inform us. Bumba Clothing, Pasuunatie 9, 00420 Helsinki, Finland, bumbavibing@gmail.com, of your decision by an unequivocal statement. The easiest way is our online withdrawal function; you'll receive an acknowledgement with the date and time. You may also use the model form below, but it is not obligatory. It's enough that you send your communication before the period expires.

Effects of withdrawal

We will reimburse all payments received from you, including standard delivery costs, without undue delay and no later than 14 days from the day we are informed of your decision. We use the same payment method you used, unless expressly agreed otherwise; you won't incur any fees. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earliest.

Please send the goods back without undue delay and no later than 14 days after informing us. You bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.

Note: our items are made to order from standard designs, sizes and colours, they are not "personalised goods", so the right of withdrawal applies in full.

Model withdrawal form

To: Bumba Clothing, Pasuunatie 9, 00420 Helsinki, Finland, bumbavibing@gmail.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):

Ordered on (*) / received on (*):
Order number:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.

Faulty or misprinted items

Not your fault, not your cost: email a photo to bumbavibing@gmail.com and we'll send a replacement or refund, including shipping.